1 reviews | Active since Oct 2016

26 Oct 2016, 08:05

Fantastic, Swift Work

<p>I joined Oneplan and had to serve a 30 day waiting period, I decided to cancel my subscription within the waiting period but they went on to debit my account for two months albeit my countless calls to let them know I canceled.</p> <p>Then I was told of how one of their consultants claimed he successfully retained me as a client, which as far as I know could be rated as *****, plus I was told of a 30 day cancellation period which I had to serve, even though I had not even started using their services.</p> <p>I then contacted Scorpion and Chrystal Hartley took up my case, within 15 days she alerted me that Oneplan will refund me, she delivered the sting that was required, great job Chrystal.</p> <p>No Oneplan could escape the Sting!</p>

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Replies (1)
Scorpion Legal Protection
Scorpion Legal Protection's reply26 Oct 2016, 08:47
Official

Hello Itumeleng,

Wow!!! Thank you so much for this encouraging feedback about our service.

We are glad to hear that Scorpion Legal Protection has assisted you so well with your OnePlan insurance matter and that you are happy to have received your refund.

We are grateful for this encouraging feedback about our service and staff and will be sure to bring this compliment to Chrystal Hartley's attention as well.

To you Chrystal, you do not stop to amaze. Excellent work! Keep it up!

Thanks and regards,

Mboneni Rathiyaya - GM Legal & Customer Care.