KM
Kholofelo M

1 reviews | Active since Sept 2018

17 Sept 2018, 16:49

Extremely poor service "Scorpion Legal"

I have trying to claim since last year November all I get it's story after story, what a poor service so disappointing . They are even refusing to send a letter showing that they are rejecting my claim.

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Replies (1)
Scorpion Legal Protection
Scorpion Legal Protection's reply17 Sept 2018, 17:12
Official

Dear Kholofelo,

We acknowledge receipt of your complaint for which we thank you.

We are sorry to hear about your dissatisfaction with our service and have started with our investigation with the relevant branch / department that dealt with your matter. In the meantime and within the next 24 hours, you will receive a call from the Senior Manager responsible for the branch / department complained about with the view of resolving same.

Should you have further queries or wish to clarify anything with us, kindly do not hesitate to contact the writer on *** / *** or on ***where our staff will gladly assist you.

Thanks and regards,

Adv. Mboneni Rathiyaya

Executive Officer: Legal and Customer Care.