Extremely Poor Service from Scorpion Legal Protection

The complaint is a review on Extremely POOR Service from Scorpion Legal Protection;;;This matter regards my Life Partner of 12 years. I myself am a Client of Scorpion;;; My Partner Mrs MN Fransman app**** for Membership of Scorpion Legal Protection in August 2018, however Scorpion only started deducting payments from 1 September 2018 therefore she has been a Client of Scorpion since September 2018; Membership No. ********** ;;; She app**** for Legal Representation from Scorpion as she was unfairly dismissed from her work wef 1 September 2018;;;Scorpion accepted her case but refused to represent her in the Conciliation hearing which was scheduled for the 15th of October 2018. She had to represent herself. The Commissioner of the ''In limine'' hearing (conciliation) agreed with her reasoning of ''Unfair Dismissal'' and granted an Arbitration Hearing Scheduled for the 24th of January 2019. During liaisons with Scorpion, she was promised a Paralegal to represent her in the Arbitration, however Scorpion closed the file on the 7th of December 2018 leaving her with absolutely no recourse once again;;;She sent 3 emails to Scorpion enquiring why the file was closed and again requested representation at the Arbitration meeting to no avail, in fact absolutely no written response on the approximately 12 emails sent to Scorpion was ever received, except the occasional phone-calls received from ''Maryka Moller''. She even sent 3 emails For attention: THE DIRECTORS: CJ Luwes, SM Mkhabela and RW Smith which remains unresponded to. Also, Scorpion only has 1 email address which is ********** through which all email correspondence flow. In the meantime, Scorpion is happily receiving her monthly payments since 1 September 2018.