1 reviews | Active since Aug 2016
Extremely poor service. Could not assist with a contract to be cancelled. Contract was mispresented and was duress
Very poor service received from Scorpion Legal Protection. 7 months and was not able to assist. Excuse after excuse all the time. It would have cost Scorpion to pay a lawyer but they had all sorts of excuse to get a lawyer that is clued up with contracts. I am very sad to be part of the Scorpion Legal Protection. I have cancelled my policy with them.
Dear Roshnie,
Thank you for bringing this complaint to our attention.
We confirm that Ms Maleshnee Pillay of our Contracts Specialist Department has contacted you regarding this complaint and that she has discussed this with you in full detail.
We confirm having advised you that we are investigating your matter with the National Consumer Commission and have been advised that your dispute with VHI has been set down for hearing in Johannesburg. The NCC will contact you with further details on the date and time of the hearing. We will also be following up on this until the hearing has been held and have the outcome thereof.
Should you require clarity or further information regarding this matter, kindly do not hesitate to contact Maleshnee Pillay or Pragasen Naicker on *** or our Customer Care Centre on ***where our staff will gladly assist you.
Thanks and regards,
Adv. Mboneni Rathiyaya, GM – Legal and Customer Care
Dear Roshnie,
Thank you for bringing this complaint to our attention.
We confirm that Ms Maleshnee Pillay of our Contracts Specialist Department has contacted you regarding this complaint and that she has discussed this with you in full detail.
We confirm having advised you that we are investigating your matter with the National Consumer Commission and have been advised that your dispute with VHI has been set down for hearing in Johannesburg. The NCC will contact you with further details on the date and time of the hearing. We will also be following up on this until the hearing has been held and have the outcome thereof.
Should you require clarity or further information regarding this matter, kindly do not hesitate to contact Maleshnee Pillay or Pragasen Naicker on *** or our Customer Care Centre on ***where our staff will gladly assist you.
Thanks and regards,
Adv. Mboneni Rathiyaya, GM – Legal and Customer Care