Extremely poor service

Dear hello peter readers, Please assist me on which other platform, I can use to take up my complaint on scorpion’s extremely poor service. Every time when I ask for feedback on my claim I get the same answer and now there is a different person handling my case but the answer is the same. I have called the branch handling my case on two different days to ask the senior manager to call me and explain to me on what is causing the delay on my case but he did not bother to call me. I sent him two emails to ask him on my case but he didn’t bother to get back. I Have been paying scorpion for many years and when I ask for assistance I get zero assistance. Scorpion team I would like to let you know that I will not give up on this matter until I get assistance as I am paying for my policy every month since 2013 without skipping payment date.