MO
Mildred O

1 reviews | Active since Aug 2016

04 Aug 2016, 10:37

Excellent Customer Service

<p>I requested Scorpion Legal Protection to assit to claim refund of premiums that Assupol Life has been taking from my salary without my consent. I lodged a request with Scorpin Legal Protecction Mahikeng Barnch in the North West. My request was allocated to Ms Chrystal Hartley in Cape Town for further assitance. Ms Hartley has been very proffessional and efficient through out the process. She gave me update about the case on weekly basis until the money was paid back into my account. I apploud Ms Hartley for her excellent customer service.</p> <p><br /> </p>

0
Replies (1)
Scorpion Legal Protection
Scorpion Legal Protection's reply05 Aug 2016, 09:06
Official

Hello Mildred,

Thank you so much for the compliment.

We are glad to hear that Scorpion Legal Protection has assisted you so well with your claim for refund of premiums from Assupol Life and that you are happy with the outcome. We are grateful for this encouraging feedback about our service and will be sure to bring this compliment to Ms Hartley's attention as well.

To you Chrystel, Excellent work once again! Keep it up.

Kind regards,
Mboneni Rathiyaya
GM - Legal and Customer Care