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Mthulisi M

1 reviews | Active since Feb 2024

09 Feb 2024, 14:16

*********** Employees

I became a member of Scorpion Legal a month ago, but since then, I haven't received any information about my policy, including the membership pack. To date, I still don't have my membership number. Despite my efforts to contact them about this issue, I've been shuffled from one department to another, indicating a lack of training among their employees. I've ultimately decided to cancel my membership, but even that process was difficult. Despite this, they continued to deduct their monthly fee.

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Replies (1)
Scorpion Legal Protection
Scorpion Legal Protection's reply09 Feb 2024, 14:18
Official
 
Dear Sir/Madam 

Thank you for contacting us.  We have noted your complaint and apologies for the break in service. 

Our dedicated contact person will contact you within 24 working hours. 

Should you require any further assistance please do not hesitate contact our Customer Care department on ***or send us a WhatsApp on *** 

We sincerely appreciate your feedback. 

Best Regards 

Customer Care Department