1 reviews | Active since Jun 2015
dont jon the m
I am so upset I was promise that if I upgraded to platinum I would get a free wallet so I upgraded in Nov 2015 I phoneed ur call center so much times to one can tell me were my wallet is and I was told that if I bring someone to Jon you guys I'll get a free bag for my laptop cz I did let a friend Jon. I phoned in my sif and my friend did talk to the sales lady took my friends details and mine an told me I'll get my laptop bag bt never got that to never got my Wellet and bag an I am so upset I am thinking about canceling. My Policies with you and your face to face lawyers could not help me with my case red vz/nm/63123 the guy was dum and didn't help me at all I am having noting bt a very bad experience With scorpion I am very upset and unhappy and to tink it was my 1st time needing help with a case and my 1st upgraded and I ddnt get my wellet or when I did let my friend Jon didn't get my bay so unhappy if you wanna jeep me as yoUr goof cumsotmer then make this right asap cz I am not paying my policies Up to when this is right and I got my to gifts I was promised get back to me asap my policies number is ***
We have called you to discuss your complaint and we confirm our discussion as follows:
Your legal matter that you reported to our PE branch was successfully dealt with and the supplier refunded you your money.
Regarding your wallet query - When you upgraded your policy in Nov 2015 to platinum status you automatically qualified for a Scorpion wallet. We however kept back the posting of your wallet during December as this is normally a time when most people go away on holiday and posted items are not collected. The wallet was posted on the 7th of January 2016 and we have supp**** you with the post office tracking number. You should receive it soon.
With regard to your backpack, we confirmed with you that that your friend did join Scorpion but he has not yet paid his first premium. Once that is done we will post your backpack to you immediately. We are expecting payment in this month.
We hope that resolves your queries.
Thanks
Rob Smith
We have called you to discuss your complaint and we confirm our discussion as follows:
Your legal matter that you reported to our PE branch was successfully dealt with and the supplier refunded you your money.
Regarding your wallet query - When you upgraded your policy in Nov 2015 to platinum status you automatically qualified for a Scorpion wallet. We however kept back the posting of your wallet during December as this is normally a time when most people go away on holiday and posted items are not collected. The wallet was posted on the 7th of January 2016 and we have supp**** you with the post office tracking number. You should receive it soon.
With regard to your backpack, we confirmed with you that that your friend did join Scorpion but he has not yet paid his first premium. Once that is done we will post your backpack to you immediately. We are expecting payment in this month.
We hope that resolves your queries.
Thanks
Rob Smith