1 reviews | Active since Feb 2018
Don't choose Scorpion Legal Cover for your legal matters
When you look at Scorpion Legal Protection adverti*****ts you would think that they are the best choice when it comes to legal cover! That is a lie! I am a customer for many months and never needed their assistance up until a month ago . I have logged a case its been more than a month now and zero help from them! Everytime I phone in with the hope to get feedback they will say the case is with the Manager and promise to get back to me. There are many other Companies out there that provides legal cover do the right thing and DON'T subscribe to Scorpion Legal
Dear Juanita,
Thank you for bringing this complaint to our attention.
We are sorry to hear that you are unhappy with the speed at which your matter is being attended to by our Legal Department. We appreciate your review as it helps us improve on our service offerings.
We are referring your concerns to a Senior Manager responsible for this department who will contact you in the next 24 hours.
Should you not be contacted as above, kindly do not hesitate to contact our Customer Care Department on ***where our staff will gladly assist you.
Thanks and regards,
Adv. Mboneni Rathiyaya
Executive Officer: Legal and Customer Care
Dear Juanita,
Thank you for bringing this complaint to our attention.
We are sorry to hear that you are unhappy with the speed at which your matter is being attended to by our Legal Department. We appreciate your review as it helps us improve on our service offerings.
We are referring your concerns to a Senior Manager responsible for this department who will contact you in the next 24 hours.
Should you not be contacted as above, kindly do not hesitate to contact our Customer Care Department on ***where our staff will gladly assist you.
Thanks and regards,
Adv. Mboneni Rathiyaya
Executive Officer: Legal and Customer Care
Dear Juanita,
Thank you for the update.
We are glad to hear that you Mr Zondo of our offices has contacted you regarding this matter and that he is assisting you well with it. We are happy to receive this feedback.
Should you however have further queries regarding this matter or suggestion on how we can assist you better, kindly do not hesitate to contact our Customer Care Department on ***where our staff will gladly assist you.
Thanks and regards,
Adv. Mboneni Rathiyaya
Executive Officer: Legal and Customer Care
Dear Juanita,
Thank you for the update.
We are glad to hear that you Mr Zondo of our offices has contacted you regarding this matter and that he is assisting you well with it. We are happy to receive this feedback.
Should you however have further queries regarding this matter or suggestion on how we can assist you better, kindly do not hesitate to contact our Customer Care Department on ***where our staff will gladly assist you.
Thanks and regards,
Adv. Mboneni Rathiyaya
Executive Officer: Legal and Customer Care