BT
Boitumelo T
1 reviews | Active since Dec 2021
05 Jan 2024, 11:50
Dont be fooled by scorpion saying they available 24/7 its a lie
Don't be fooled by scorpion saying they available 24/7 i have been trying to get hold of them yesterday and i was holding for a long time ,i sent a WhatsApp for legal advice I'm sure 5 times no response up until today.i sent a complaint on their WhatsApp nothing up until now.All they want is you paying monthly premiums and nothing else no service they will provide.the other day some guy phoned me about my premiums but i said u debiting my account every month and now u want to talk about my premiums why are u debiting my account.their service is honestly poor the WhatsApp and call centre department.
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Replies (1)Scorpion Legal Protection's replyOfficial
05 Jan 2024, 15:56Dear Sir/Madam
Thank you for contacting us. We have noted your complaint and apologies for the break in service.
Our dedicated contact person will contact you within 24 working hours.
Should you require any further assistance please do not hesitate contact our Customer Care department on ***or send us a WhatsApp on ***
We sincerely appreciate your feedback.
Best Regards
Customer Care Department
Scorpion Legal Protection's reply05 Jan 2024, 15:56
Official
Dear Sir/Madam
Thank you for contacting us. We have noted your complaint and apologies for the break in service.
Our dedicated contact person will contact you within 24 working hours.
Should you require any further assistance please do not hesitate contact our Customer Care department on ***or send us a WhatsApp on ***
We sincerely appreciate your feedback.
Best Regards
Customer Care Department
