DISSAPOINTED
Im very dissapointed in your service received.. On Thursday i was chatting online with your consultant FP Flor (something like that) and provided all information and ask for assistance of which i was promised a call within 24 hours. I'm still waiting till today. How unprofessional this is. This is certainly not something i would recommend to friends and family, as this is poor service and i will be to embarrass to encourage them to take Scorpion.
Dear Suraya,
Thank you for bringing this complaint to our attention.
We confirm that Ms Precious Makhathini of our Digital & Quality Assurance Department has contacted you regarding this complaint and she has discussed it with you in full detail. Once again, we wish to apologise for the delays encountered when dealing with your matter.
We confirm further your advices that at the time of Ms Makhathini contacting you, you had already been contacted and assisted by our Legal Department. Once again, we apologise for this mishap and are attending to addressing this.
Should you however still have further queries regarding this matter or any other matter, kindly do not hesitate to contact our Customer Care Department on ***where our staff will gladly assist you.
Thank you and regards,
Adv. M Rathiyaya
Executive Officer: Legal and Customer Car
Dear Suraya,
Thank you for bringing this complaint to our attention.
We confirm that Ms Precious Makhathini of our Digital & Quality Assurance Department has contacted you regarding this complaint and she has discussed it with you in full detail. Once again, we wish to apologise for the delays encountered when dealing with your matter.
We confirm further your advices that at the time of Ms Makhathini contacting you, you had already been contacted and assisted by our Legal Department. Once again, we apologise for this mishap and are attending to addressing this.
Should you however still have further queries regarding this matter or any other matter, kindly do not hesitate to contact our Customer Care Department on ***where our staff will gladly assist you.
Thank you and regards,
Adv. M Rathiyaya
Executive Officer: Legal and Customer Car
Dear Suraya,
Thank you for bringing this complaint to our attention.
We confirm that Ms Precious Makhathini of our Digital & Quality Assurance Department has contacted you regarding this complaint and she has discussed it with you in full detail. Once again, we wish to apologise for the delays encountered when dealing with your matter.
We confirm further your advices that at the time of Ms Makhathini contacting you, you had already been contacted and assisted by our Legal Department. Once again, we apologise for this mishap and are attending to addressing this.
Should you however still have further queries regarding this matter or any other matter, kindly do not hesitate to contact our Customer Care Department on ***where our staff will gladly assist you.
Thank you and regards,
Adv. M Rathiyaya
Executive Officer: Legal and Customer Care
Dear Suraya,
Thank you for bringing this complaint to our attention.
We confirm that Ms Precious Makhathini of our Digital & Quality Assurance Department has contacted you regarding this complaint and she has discussed it with you in full detail. Once again, we wish to apologise for the delays encountered when dealing with your matter.
We confirm further your advices that at the time of Ms Makhathini contacting you, you had already been contacted and assisted by our Legal Department. Once again, we apologise for this mishap and are attending to addressing this.
Should you however still have further queries regarding this matter or any other matter, kindly do not hesitate to contact our Customer Care Department on ***where our staff will gladly assist you.
Thank you and regards,
Adv. M Rathiyaya
Executive Officer: Legal and Customer Care
Dear Suraya,
Thank you for bringing this complaint to our attention.
We confirm that Ms Precious Makhathini of our Digital & Quality Assurance Department has contacted you regarding this complaint and she has discussed it with you in full detail. Once again, we wish to apologise for the delays encountered when dealing with your matter.
We confirm further your advices that at the time of Ms Makhathini contacting you, you had already been contacted and assisted by our Legal Department. Once again, we apologise for this mishap and are attending to addressing this.
Should you however still have further queries regarding this matter or any other matter, kindly do not hesitate to contact our Customer Care Department on ***where our staff will gladly assist you.
Thank you and regards,
Adv. M Rathiyaya
Executive Officer: Legal and Customer Care
Dear Suraya,
Thank you for bringing this complaint to our attention.
We confirm that Ms Precious Makhathini of our Digital & Quality Assurance Department has contacted you regarding this complaint and she has discussed it with you in full detail. Once again, we wish to apologise for the delays encountered when dealing with your matter.
We confirm further your advices that at the time of Ms Makhathini contacting you, you had already been contacted and assisted by our Legal Department. Once again, we apologise for this mishap and are attending to addressing this.
Should you however still have further queries regarding this matter or any other matter, kindly do not hesitate to contact our Customer Care Department on ***where our staff will gladly assist you.
Thank you and regards,
Adv. M Rathiyaya
Executive Officer: Legal and Customer Care