TM
Thapelo M
1 reviews | Active since Mar 2020
28 Jan 2022, 13:34
Discouraging clients from taking action
If they don't forget to call the client back they make excuses not to appoint representative to take your case.
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Replies (1)
Scorpion Legal Protection's replyOfficial
28 Jan 2022, 16:46Good day Mr Modike
We acknowledge receipt of your complaint on this platform for which we thank you.
We confirm that Mr Welile Nodada, Regional Manager responsible for our Legal department , has contacted you regarding this complaint and that he has discussed it with you in full detail.
Once again, we wish to apologize for the delay encountered in attending to your matter and have taken necessary steps to ensure this is corrected.
We trust this is in order and will let us know should you require further assistance or clarity through Parusha Munsamy on *** and/or Our Customer Care Department can also be contacted on ***where our staff will gladly assist you.
Thank you kindly,
Nthabiseng Phetla
Customer Care Officer
Nthabiseng Phetla
Customer Care Officer
Scorpion Legal Protection's reply28 Jan 2022, 16:46
Official
Good day Mr Modike
We acknowledge receipt of your complaint on this platform for which we thank you.
We confirm that Mr Welile Nodada, Regional Manager responsible for our Legal department , has contacted you regarding this complaint and that he has discussed it with you in full detail.
Once again, we wish to apologize for the delay encountered in attending to your matter and have taken necessary steps to ensure this is corrected.
We trust this is in order and will let us know should you require further assistance or clarity through Parusha Munsamy on *** and/or Our Customer Care Department can also be contacted on ***where our staff will gladly assist you.
Thank you kindly,
Nthabiseng Phetla
Customer Care Officer
Nthabiseng Phetla
Customer Care Officer