Disappointed

I am utterly disappointed in scorpion legal protection, I have my policy for so many years and never not once used it, and now that I needed your Help.. you completely disappointed... About 3 weeks ago, I contacted your contact center, and spoke to a Lady , can’t remember her name and advised her I needed to speak to someone who can assist me , she then advised that All the legal advisers are busy, can she take my details and have someone phone me back.. but then there was a line available and she transferred me, to my disappointed I was transferred to heaven knows who.. when I came through to this person he greeted and started saying " hello hello" and me responding back to him.. next moment the call got DROPT in my ear.. can you imagine a legal adviser dropping a call in a customer’s ear! ... then I had to call back! I came through to the same lady... I then asked if I can speak to a Afrikaans speaking Legal Adviser as I this is my preferred language, she then had me on hold if i can re-call correctly.. then came back and took my details and told me someone will call me back.. It’s been 3 WEEKS and I am still waiting for that call back.

I am truly sorry if this is the type of service you render I shutter to think if I am in serious legal problems if I can even trust you to help me with it..

Thus said I would like this service to be cancelled with immediate effect!