TM
Thapelo M

1 reviews | Active since Mar 2020

20 Mar 2020, 08:20

Dealer sold me faulty car

The dealer sold me a faulty vehicle and within 5 months I had 3 major breakdowns. The dealer was refusing to exchange for another vehicle or refund telling me it's gonna cost us both a lot of money although I returned the car and the keys to him. I called Scorpion legal and they intervened. Finally he paid the balance of my settlement amount with the bank and I was able to buy a new car elsewhere.

Thank you Scorpion

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Replies (1)
Scorpion Legal Protection
Scorpion Legal Protection's reply20 Mar 2020, 08:31
Official
Dear Thapelo
     
Thank you so much for the compliment, your Compliment is highly appreciated.
                     
We are glad to hear that Scorpion Legal Protection has assisted you so well.
                     
We are grateful for this encouraging feedback about our customer service and will be sure to bring this complement to our employees attention as well.
               
Well done Team and keep up the good work .
                      
Thanks and regards,
     
Malabi Kingsly  
                            
Customer Care Officer