customer engagement

<p>I am working as an agent at Avon shop .I placed my orders to them ,when I 'm at home, I noticed that some of my orders are not there ,then I went back to the shop to lay a complain .they did not even to look at me nor to listen my case .I email to head office and was no respond from them, then I decided to take it forward I reported the case to Scopion legal protection and Natasha Perumal handle my case ,contacting me all the time ,update me always until i received my stuff. Thank you lady, thank Natasha once more. Thank you Scopion to employ people like Natasha . this Lady knows the people , knows how to handle peoples problems , her customer service was so good to me. Thank you Scopion.</p> <p> </p>