TM
Thomas M
1 reviews | Active since Mar 2014
18 Aug 2026, 16:36
Cover enquiry
I submitted a call me request yesterday and all I got was an automated response!
Please can someone call me now after 17h00, alternatively tomorrow between 13h20 and 13h45?
Helpful (0)
Replies (4)0
Replies (4)
Scorpion Legal Protection's replyOfficial
19 Aug 2026, 08:01Dear Sir/Madam
Thank you for contacting us. We have noted your complaint and apologies for the break in service.
Our dedicated contact person will contact you within 24 working hours.
Should you require any further assistance please do not hesitate contact our Customer Care department on ***or send us a WhatsApp on ***
We sincerely appreciate your feedback.
Best Regards
Customer Care Department
Scorpion Legal Protection's reply19 Aug 2026, 08:01
Official
Dear Sir/Madam
Thank you for contacting us. We have noted your complaint and apologies for the break in service.
Our dedicated contact person will contact you within 24 working hours.
Should you require any further assistance please do not hesitate contact our Customer Care department on ***or send us a WhatsApp on ***
We sincerely appreciate your feedback.
Best Regards
Customer Care Department
TM
Thomas M's updateReviewer Update
19 Aug 2026, 15:11Why did your customer service consultant call me at 10h20? I rejected the call and he redialled 6 times like a debt collector!!! Is it hard to understand that i am only able to answer my phone at certain times due to the enviroment i work in?!?!?!?!?!? Is this value for money?!?!?!?!? Call me exactly at 17h00!
TM
Thomas M's update19 Aug 2026, 15:11
Reviewer Update
Why did your customer service consultant call me at 10h20? I rejected the call and he redialled 6 times like a debt collector!!! Is it hard to understand that i am only able to answer my phone at certain times due to the enviroment i work in?!?!?!?!?!? Is this value for money?!?!?!?!? Call me exactly at 17h00!
Scorpion Legal Protection's replyOfficial
20 Aug 2026, 08:29Dear Sir/Madam
Thank you for contacting us. We have noted your complaint and apologies for the break in service.
Our dedicated contact person will contact you within 24 working hours.
Should you require any further assistance please do not hesitate contact our Customer Care department on ***or send us a WhatsApp on ***
We sincerely appreciate your feedback.
Best Regards
Customer Care Department
Scorpion Legal Protection's reply20 Aug 2026, 08:29
Official
Dear Sir/Madam
Thank you for contacting us. We have noted your complaint and apologies for the break in service.
Our dedicated contact person will contact you within 24 working hours.
Should you require any further assistance please do not hesitate contact our Customer Care department on ***or send us a WhatsApp on ***
We sincerely appreciate your feedback.
Best Regards
Customer Care Department
TM
Thomas M's updateReviewer Update
20 Aug 2026, 12:38Following your lack of customer service and failure to pay attention to detail, i have sent an email to Mboneni Rathiyaya !!! If Mboneni Rathiyaya chooses to also dismally fail, then i will gladly call my cousin that works at the Ombuds!!! Call now now at 13h15 or i will cancel this stupid policy!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
TM
Thomas M's update20 Aug 2026, 12:38
Reviewer Update
Following your lack of customer service and failure to pay attention to detail, i have sent an email to Mboneni Rathiyaya !!! If Mboneni Rathiyaya chooses to also dismally fail, then i will gladly call my cousin that works at the Ombuds!!! Call now now at 13h15 or i will cancel this stupid policy!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!