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Have requested to be called in the past and the turn around time was almost a joke, had resolved the matter myself by the time they called me. I have an incident currently and have requested to be called back. As a platinum member, I expect to be contacted incredibly timously and that will determine whether I stay with scorpion legal or not. Thanks.
Dear Lebogang,
Thank you for bringing this concern to our attention.
We apologise for the delays encountered in your previous matter and are investigating your concerns. In the meantime, we have commissioned a Legal Advisor to call you regarding the incident you wish to report to us.
Should you not be contacted in the next hour or wish to clarify anything kindly do not hesitate to contact our Customer Care Department on ***where our staff will gladly assist you.
Thanks and regards,
Adv. Mboneni Rathiyaya
Executive Officer: Legal and Customer Care
Dear Lebogang,
Thank you for bringing this concern to our attention.
We apologise for the delays encountered in your previous matter and are investigating your concerns. In the meantime, we have commissioned a Legal Advisor to call you regarding the incident you wish to report to us.
Should you not be contacted in the next hour or wish to clarify anything kindly do not hesitate to contact our Customer Care Department on ***where our staff will gladly assist you.
Thanks and regards,
Adv. Mboneni Rathiyaya
Executive Officer: Legal and Customer Care
Dear Lebogang,
Further to our earlier response, we confirm that our Legal Advisor has contacted your as undertaken and that we have registered your cases for attention by our Specialist Motor Vehicle Department.
You will be contacted with the names of the Specialist Legal Advisor that will attend to your case herein.
Once again, we wish to thank you for bringing this matter to our attention.
Thanks and regards,
Adv. Mboneni Rathiyaya
Executive Officer: Legal and Customer Care
Dear Lebogang,
Further to our earlier response, we confirm that our Legal Advisor has contacted your as undertaken and that we have registered your cases for attention by our Specialist Motor Vehicle Department.
You will be contacted with the names of the Specialist Legal Advisor that will attend to your case herein.
Once again, we wish to thank you for bringing this matter to our attention.
Thanks and regards,
Adv. Mboneni Rathiyaya
Executive Officer: Legal and Customer Care