1 reviews | Active since Oct 2016
Contractual dispute
<p>I saw an AD from Telkom website about iPhone's spcials. I then contacted Telkom enquiring further about the special. The Agent confirmed that the AD was what I have enquired about. Without hesitation, I apply for iPhone online. To my suprise when the gadget was delivered, I realized that it was not what I have app**** for. Immediately, I contacted them to send courier to fetch the wrong gadget delivered and cancell my contract.</p> <p> </p> <p>Telkom kept debiting my account dispite millions of emails and telephone calls I made trying to stop them from deducting money out of my account without providing any service to me. I struggled for two years, up until I decided to request Scorpion Legal Protection to intervene.</p> <p> </p> <p>Legal represantative from Scorpion by the name of Natasha Perumal from Durban branch contacted me. I would like to thank her for the proffessional,effecient and swift response to my query. I will not shut my mouth Natasha,You are the Boss</p>
Hello Japie,
Thank you so much for this encouraging feedback about our service.
We are glad to hear that Scorpion Legal Protection has assisted you so well with your Telkom Mobile matter and that you are happy with the outcome achieved.
We are grateful for this encouraging feedback about our service and staff and will be sure to bring this compliment to Natasha's attention as well.
To you Natasha, Excellent work! Keep it up!
Thanks and regards,
Mboneni Rathiyaya - GM Legal & Customer Care.
Hello Japie,
Thank you so much for this encouraging feedback about our service.
We are glad to hear that Scorpion Legal Protection has assisted you so well with your Telkom Mobile matter and that you are happy with the outcome achieved.
We are grateful for this encouraging feedback about our service and staff and will be sure to bring this compliment to Natasha's attention as well.
To you Natasha, Excellent work! Keep it up!
Thanks and regards,
Mboneni Rathiyaya - GM Legal & Customer Care.
