CJ
Chevonne J
1 reviews | Active since Feb 2020
12 Jun 2020, 09:36
Continous **** service
Nearly three weeks ago I contacted scorpion for assistance. Today is friday, tuesday I sent an email asking for a follow up, wednesday I called you guys because nobody rep****. I was then told that the person who is handling my file is not in the office but i will get a call back ASAP I told the guy that I do not believe him because the only time scorpion ever replies is when I post on hello peter, then 10 people call me to follow up *** man I need your help that's why I contacted you guys. I'm in dire need of help. I promise as soon as I find a different company then I'm replacing you
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Scorpion Legal Protection's replyOfficial
12 Jun 2020, 10:33Good day Chevonne
We acknowledge receipt of your review registered on this platform for which we thank you.
We take our customers' concerns very seriously and have thus escalated same to Ms. Maleshnee Pillay the Regional Manager responsible for our Durban Legal Backroom department, who should make contact with you within the next 24 hours.
We trust you'll find this in order and will let us know, through our Customer Care Department at ***should you require further assistance or clarity on anything.
Thank you kindly,
Faith Mpungose
Customer Care Manager
We acknowledge receipt of your review registered on this platform for which we thank you.
We take our customers' concerns very seriously and have thus escalated same to Ms. Maleshnee Pillay the Regional Manager responsible for our Durban Legal Backroom department, who should make contact with you within the next 24 hours.
We trust you'll find this in order and will let us know, through our Customer Care Department at ***should you require further assistance or clarity on anything.
Thank you kindly,
Faith Mpungose
Customer Care Manager
Scorpion Legal Protection's reply12 Jun 2020, 10:33
Official
Good day Chevonne
We acknowledge receipt of your review registered on this platform for which we thank you.
We take our customers' concerns very seriously and have thus escalated same to Ms. Maleshnee Pillay the Regional Manager responsible for our Durban Legal Backroom department, who should make contact with you within the next 24 hours.
We trust you'll find this in order and will let us know, through our Customer Care Department at ***should you require further assistance or clarity on anything.
Thank you kindly,
Faith Mpungose
Customer Care Manager
We acknowledge receipt of your review registered on this platform for which we thank you.
We take our customers' concerns very seriously and have thus escalated same to Ms. Maleshnee Pillay the Regional Manager responsible for our Durban Legal Backroom department, who should make contact with you within the next 24 hours.
We trust you'll find this in order and will let us know, through our Customer Care Department at ***should you require further assistance or clarity on anything.
Thank you kindly,
Faith Mpungose
Customer Care Manager