Case dragging forever
I am so disappointed with scorpion I have been with scorpion for Soo long even before I was working as a permanent but now that I need their help they are dragging their feet they have been dealing with my case for Sooo long and all they do is send me from one person to the other. It's like my case is not serious and they are really not willing to look deep in my case. But I always pay my premiums. Mxm what's the point of having scorpion legal protection if they are not willing to protect u when u need them
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Scorpion Legal Protection's replyOfficial
11 Dec 2019, 10:31Dear Nonhlanhla
Thank you for bringing this complaint to our attention.
We confirm that Ms. Stephanie Nagoor, Regional Manager responsible for our Specialist property department, has contacted you regarding this complaint and that she has discussed your matter with you in full detail.
We wish to take this opportunity to assure you that your matter is receiving our undivided attention and will provide you with feedback on developments as soon as same becomes available.
Should you wish to clarify anything regarding this kindly do not hesitate to contact Stephanie on *** or our Customer Care Department on ***where our staff will gladly assist you. Thanks and Regards,
Faith Mpungose
Customer Care Manager.
Thank you for bringing this complaint to our attention.
We confirm that Ms. Stephanie Nagoor, Regional Manager responsible for our Specialist property department, has contacted you regarding this complaint and that she has discussed your matter with you in full detail.
We wish to take this opportunity to assure you that your matter is receiving our undivided attention and will provide you with feedback on developments as soon as same becomes available.
Should you wish to clarify anything regarding this kindly do not hesitate to contact Stephanie on *** or our Customer Care Department on ***where our staff will gladly assist you. Thanks and Regards,
Faith Mpungose
Customer Care Manager.
Scorpion Legal Protection's reply11 Dec 2019, 10:31
Official
Dear Nonhlanhla
Thank you for bringing this complaint to our attention.
We confirm that Ms. Stephanie Nagoor, Regional Manager responsible for our Specialist property department, has contacted you regarding this complaint and that she has discussed your matter with you in full detail.
We wish to take this opportunity to assure you that your matter is receiving our undivided attention and will provide you with feedback on developments as soon as same becomes available.
Should you wish to clarify anything regarding this kindly do not hesitate to contact Stephanie on *** or our Customer Care Department on ***where our staff will gladly assist you. Thanks and Regards,
Faith Mpungose
Customer Care Manager.
Thank you for bringing this complaint to our attention.
We confirm that Ms. Stephanie Nagoor, Regional Manager responsible for our Specialist property department, has contacted you regarding this complaint and that she has discussed your matter with you in full detail.
We wish to take this opportunity to assure you that your matter is receiving our undivided attention and will provide you with feedback on developments as soon as same becomes available.
Should you wish to clarify anything regarding this kindly do not hesitate to contact Stephanie on *** or our Customer Care Department on ***where our staff will gladly assist you. Thanks and Regards,
Faith Mpungose
Customer Care Manager.