tM
thabiso M
1 reviews | Active since Jan 2015
13 Apr 2016, 15:45
case
all i can say its that Scorpion will leave you hanging in time of need.<br> <br> im still waiting for chauke to give me feed back about my case.
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Replies (1)
Scorpion Legal Protection's replyOfficial
15 Apr 2016, 15:38Hello thabs001,
Thank you for bringing this complaint to our attention.
We confirm that Mr Darius Molobi of our offices contacted you regarding this complaint and have fully discussed it with you. We are sorry for the misunderstanding between you and our staff regarding timeframes and manner within which you should have been given feedback. We have addressed this with our staff.
We confirm further that we have given you feedback on this matter and have also advised you on the timeframes and manner within which further feedback should be expected in future.
We trust this helps resolve your complaint.
Should you have further queries regarding this matter, kindly do not hesitate to contact Mr Darius Molobi of our offices on *** or our Customer Service Desk on ***.
Kind regards,
Mboneni Rathiyaya
GM - Legal and Customer Care
Thank you for bringing this complaint to our attention.
We confirm that Mr Darius Molobi of our offices contacted you regarding this complaint and have fully discussed it with you. We are sorry for the misunderstanding between you and our staff regarding timeframes and manner within which you should have been given feedback. We have addressed this with our staff.
We confirm further that we have given you feedback on this matter and have also advised you on the timeframes and manner within which further feedback should be expected in future.
We trust this helps resolve your complaint.
Should you have further queries regarding this matter, kindly do not hesitate to contact Mr Darius Molobi of our offices on *** or our Customer Service Desk on ***.
Kind regards,
Mboneni Rathiyaya
GM - Legal and Customer Care
Scorpion Legal Protection's reply15 Apr 2016, 15:38
Official
Hello thabs001,
Thank you for bringing this complaint to our attention.
We confirm that Mr Darius Molobi of our offices contacted you regarding this complaint and have fully discussed it with you. We are sorry for the misunderstanding between you and our staff regarding timeframes and manner within which you should have been given feedback. We have addressed this with our staff.
We confirm further that we have given you feedback on this matter and have also advised you on the timeframes and manner within which further feedback should be expected in future.
We trust this helps resolve your complaint.
Should you have further queries regarding this matter, kindly do not hesitate to contact Mr Darius Molobi of our offices on *** or our Customer Service Desk on ***.
Kind regards,
Mboneni Rathiyaya
GM - Legal and Customer Care
Thank you for bringing this complaint to our attention.
We confirm that Mr Darius Molobi of our offices contacted you regarding this complaint and have fully discussed it with you. We are sorry for the misunderstanding between you and our staff regarding timeframes and manner within which you should have been given feedback. We have addressed this with our staff.
We confirm further that we have given you feedback on this matter and have also advised you on the timeframes and manner within which further feedback should be expected in future.
We trust this helps resolve your complaint.
Should you have further queries regarding this matter, kindly do not hesitate to contact Mr Darius Molobi of our offices on *** or our Customer Service Desk on ***.
Kind regards,
Mboneni Rathiyaya
GM - Legal and Customer Care