Car problem
I bought a car 2017 an since then my was was giving problem. I am a member of Scorpio legal for more than 15 years and never use them since last year I wanted them to help me with my car. Till today I don't even know what is happening they are just so useless quick to debit my account but not helping me at all. All the time I call get told who ever was dealing with my case resign. This is just a waste of money to pay something every month n not get the return of paying .
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Scorpion Legal Protection's replyOfficial
04 Jun 2019, 23:06Dear Lorato,
We acknowledge receipt of your complaint on this platform for which we thank you.
We confirm that Ms Liz Nair, Regional Manager responsible for our Civil Claims Department, has contacted you regarding this complaint and that she has discussed it with you in full detail. Once again, we wish to apologise for the miscommunication that occurred between you and your attorney and have taken steps to correct this.
We confirm having advised you that since you were unable to consult with the attorney we had appointed for you, we are re-referring your matter to a new attorney closer to you to enable you to consult with them. We hope this helps resolve your concerns.
Should you have further queries regarding this or any other matter, kindly do not hesitate to contact Ms Liz Nair on *** or our Customer Care Department on ***where our staff will gladly assist you.
Thank you kindly,
Adv. Mboneni RathiyayaExecutive Officer: Legal & Customer Care
We acknowledge receipt of your complaint on this platform for which we thank you.
We confirm that Ms Liz Nair, Regional Manager responsible for our Civil Claims Department, has contacted you regarding this complaint and that she has discussed it with you in full detail. Once again, we wish to apologise for the miscommunication that occurred between you and your attorney and have taken steps to correct this.
We confirm having advised you that since you were unable to consult with the attorney we had appointed for you, we are re-referring your matter to a new attorney closer to you to enable you to consult with them. We hope this helps resolve your concerns.
Should you have further queries regarding this or any other matter, kindly do not hesitate to contact Ms Liz Nair on *** or our Customer Care Department on ***where our staff will gladly assist you.
Thank you kindly,
Adv. Mboneni RathiyayaExecutive Officer: Legal & Customer Care
Scorpion Legal Protection's reply04 Jun 2019, 23:06
Official
Dear Lorato,
We acknowledge receipt of your complaint on this platform for which we thank you.
We confirm that Ms Liz Nair, Regional Manager responsible for our Civil Claims Department, has contacted you regarding this complaint and that she has discussed it with you in full detail. Once again, we wish to apologise for the miscommunication that occurred between you and your attorney and have taken steps to correct this.
We confirm having advised you that since you were unable to consult with the attorney we had appointed for you, we are re-referring your matter to a new attorney closer to you to enable you to consult with them. We hope this helps resolve your concerns.
Should you have further queries regarding this or any other matter, kindly do not hesitate to contact Ms Liz Nair on *** or our Customer Care Department on ***where our staff will gladly assist you.
Thank you kindly,
Adv. Mboneni RathiyayaExecutive Officer: Legal & Customer Care
We acknowledge receipt of your complaint on this platform for which we thank you.
We confirm that Ms Liz Nair, Regional Manager responsible for our Civil Claims Department, has contacted you regarding this complaint and that she has discussed it with you in full detail. Once again, we wish to apologise for the miscommunication that occurred between you and your attorney and have taken steps to correct this.
We confirm having advised you that since you were unable to consult with the attorney we had appointed for you, we are re-referring your matter to a new attorney closer to you to enable you to consult with them. We hope this helps resolve your concerns.
Should you have further queries regarding this or any other matter, kindly do not hesitate to contact Ms Liz Nair on *** or our Customer Care Department on ***where our staff will gladly assist you.
Thank you kindly,
Adv. Mboneni RathiyayaExecutive Officer: Legal & Customer Care