Car collision

It pains me to think that my case of 7 years it's been on with scorpion legal protection and always I am the one who is making a follow up, I since emailed them on the 3rd asking about the progress of the case till today no one got to me, it's sad how we are been treated by this people and yet they collecting monthly installments. I am not happy at all. Two years ago I was told my case is on the edge of getting to an end till today it's on the edge. They always make a move once I write to hello Peter that's when they react.