LM
Lynton M
1 reviews | Active since Apr 2021
12 Apr 2023, 15:04
Bad service from Scorpion legal
I am receiving very bad service from Scorpion legal i.e no call backs to my queries and the agent tells me that I have no cover for my case. I have been a member for a few years now. I have the highest plan with Scorpion and I presume that I would have immediate cover whem I'm in need of Scorpion.
Helpful (0)
Replies (3)0
Replies (3)
Scorpion Legal Protection's replyOfficial
12 Apr 2023, 15:33Dear Sir/Madam
Thank you for contacting us. We have noted your complaint and apologise for the break in service.
Our dedicated contact person will contact you within 24 working hours.
Should you require any further assistance please do not hesitate contact our Customer Care department on ***or send us a WhatsApp on ***
We sincerely appreciate your feedback.
Best Regards
Customer Care Department
Scorpion Legal Protection's reply12 Apr 2023, 15:33
Official
Dear Sir/Madam
Thank you for contacting us. We have noted your complaint and apologise for the break in service.
Our dedicated contact person will contact you within 24 working hours.
Should you require any further assistance please do not hesitate contact our Customer Care department on ***or send us a WhatsApp on ***
We sincerely appreciate your feedback.
Best Regards
Customer Care Department
LM
Lynton M's updateReviewer Update
12 Apr 2023, 15:56Hi there,
Please contact me on *** asap.
Please contact me on *** asap.
LM
Lynton M's update12 Apr 2023, 15:56
Reviewer Update
Hi there,
Please contact me on *** asap.
Please contact me on *** asap.
Scorpion Legal Protection's replyOfficial
12 Apr 2023, 16:08Dear Sir/Madam
Thank you for contacting us. We have noted your complaint and apologise for the break in service.
Our dedicated contact person will contact you within 24 working hours.
Should you require any further assistance please do not hesitate contact our Customer Care department on ***or send us a WhatsApp on ***
We sincerely appreciate your feedback.
Best Regards
Customer Care Department
Scorpion Legal Protection's reply12 Apr 2023, 16:08
Official
Dear Sir/Madam
Thank you for contacting us. We have noted your complaint and apologise for the break in service.
Our dedicated contact person will contact you within 24 working hours.
Should you require any further assistance please do not hesitate contact our Customer Care department on ***or send us a WhatsApp on ***
We sincerely appreciate your feedback.
Best Regards
Customer Care Department