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Sam M

1 reviews | Active since Nov 2019

12 May 2022, 01:44

Bad service ever had with scorpion Legal sell out

I have been with legal scorpion for more than 5 years now and paying premiums very well even to date, I first needed their help with a motor vehicle accident in 2019 which was repudiated by the the insurance they failed to fight for me and ended up loosing the case I had to fix my car from my pocket which costed me over R150 000.

In 2021 I lodged two more cases with them as a consumer I was not fairly treated (1) I opened a case of three defective solar geysers which costed me alot of money to buy and also to try to fix the defects they still failing to help me . (2) I opened a case of a different vehicle i took to a motor mechanic for engine repairs since August 2020 till today I haven't got my car back, letters of demand have been sent to the machenic ever since he never rep**** them and they are also quiet and now playing games them and their appointed lawyers to assist me further, they take weeks and months to just give a simple response

What is more important to them is to ensure that premiums are collected, all the adverts we see on the media is all lie i do recommend this law firm for anyone who needs peace of mind you can try others but not this scorpion Legal wise to me its not wise its ****. This is so disappointing such an old big company

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Replies (1)
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Sam M's update12 May 2022, 14:55
Reviewer Update
Yes I agree that I was contacted after I laid a complain to the complaints department, they called and promised to resolve the matter and attend to my quiry as soon as possibl, but till today I haven't got any resolution.

They called me yes but what difference have they made? The matter continues to drag no emails or calls update instead I continue incurring costs calling you seeking updates and solutions to the matters.

This couldn't happen happen if this was handled proficiently from my first complaint, I was forced to do this and this is the beginning