MM
Mosotho M
1 reviews | Active since May 2018
11 Dec 2019, 18:57
Bad Service
Very very bad service
I have lodged a case with scorpion lastweek 05/12/2019 even today nobody has called me.
What am i paying for? Something needs to be done about scorpion because they are deducting each and every damn month but failing to assist us as customers.
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Replies (1)
Scorpion Legal Protection's replyOfficial
13 Dec 2019, 12:26Dear Mosotho,
Thank you for bringing this complaint to our attention.
We confirm that Mr. Welile Nodada, Regional Manager responsible for our Legal Call Center, has contacted you regarding this complaint and that he has discussed it with you in full detail.
Once again, we wish to apologies for the delay encountered in dealing with your matter and have taken necessary steps to address this.
Once again, we wish to apologies for the delay encountered in dealing with your matter and have taken necessary steps to address this.
Should you wish to clarify anything regarding this matter kindly do not hesitate to contact Welile Nodada or our Customer Care Department on ***where our staff will gladly assist you.
Thank you kindly,
Faith Mpungose
Customer Care Manager.
Customer Care Manager.
Scorpion Legal Protection's reply13 Dec 2019, 12:26
Official
Dear Mosotho,
Thank you for bringing this complaint to our attention.
We confirm that Mr. Welile Nodada, Regional Manager responsible for our Legal Call Center, has contacted you regarding this complaint and that he has discussed it with you in full detail.
Once again, we wish to apologies for the delay encountered in dealing with your matter and have taken necessary steps to address this.
Once again, we wish to apologies for the delay encountered in dealing with your matter and have taken necessary steps to address this.
Should you wish to clarify anything regarding this matter kindly do not hesitate to contact Welile Nodada or our Customer Care Department on ***where our staff will gladly assist you.
Thank you kindly,
Faith Mpungose
Customer Care Manager.
Customer Care Manager.