FN
Freddie N

1 reviews | Active since Nov 2016

19 Apr 2022, 16:40

Bad service

Joined scorpion legal for i was told this is a very good company. Well I joined and the first problem I have booooom in my face when I needed help from them. I dont believe in their advertising or promisings anymore. They just don't care. No wait they do care for the money and that is it. They don't bother to speed up any urgent problems neither bother to call you back or follow up. Very disappointing in them. I will never recommend them

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Replies (1)
Scorpion Legal Protection
Scorpion Legal Protection's reply21 Apr 2022, 08:55
Official
 
Dear  Johan 
 
We acknowledge receipt of your complaint on this platform for which we thank you. 
 
We confirm that Ms.Nondumiso Myeni the  Regional Manager responsible for our Specialist Motor vehicle department , has contacted you regarding this complaint and that he has discussed it with you in full detail. 
 
Once again, we wish to apologize for the delay encountered in attending to your matter and have taken necessary steps to ensure this is corrected. 
 
We trust this is in order and will let us know should you require further assistance or clarity through Ms.Nondumiso Myeni   on ***and/or Our Customer Care Department can also be contacted on ***where our staff will gladly assist you. 
 
Thank you kindly, 
  
Nthabiseng Phetla 
 
Customer Care Officer