mm
michelleanne.grobler michelleanne.grobler
1 reviews | Active since May 2016
31 Mar 2022, 20:39
Bad service
Very bad service. I placed a hello Peter complaint. I got a call from a manager l. I was promised a call back. Got one two days later. And nothing. I was supposed to get an email. Nothing this IS PATHETIC. Everyone apologises and nothing gets fixed
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Scorpion Legal Protection's replyOfficial
06 Apr 2022, 14:34Dear Michelle
We acknowledge receipt of your complaint on this platform for which we thank you.
We confirm that Ms. Nondumiso Myeni Regional Manager responsible for our Specialist Motor vehicle department, has contacted you regarding this complaint and that he has discussed it with you in full detail.
Once again, we wish to apologize for the delay encountered in attending to your matter and have taken necessary steps to ensure this is corrected.
We trust this is in order and will let us know should you require further assistance or clarity through Ms. Nondumiso Myeni on ***and/or Our Customer Care Department can also be contacted on ***where our staff will gladly assist you.
Thank you kindly,
Nthabiseng Phetla
Customer Care Officer
Nthabiseng Phetla
Customer Care Officer
Scorpion Legal Protection's reply06 Apr 2022, 14:34
Official
Dear Michelle
We acknowledge receipt of your complaint on this platform for which we thank you.
We confirm that Ms. Nondumiso Myeni Regional Manager responsible for our Specialist Motor vehicle department, has contacted you regarding this complaint and that he has discussed it with you in full detail.
Once again, we wish to apologize for the delay encountered in attending to your matter and have taken necessary steps to ensure this is corrected.
We trust this is in order and will let us know should you require further assistance or clarity through Ms. Nondumiso Myeni on ***and/or Our Customer Care Department can also be contacted on ***where our staff will gladly assist you.
Thank you kindly,
Nthabiseng Phetla
Customer Care Officer
Nthabiseng Phetla
Customer Care Officer