1 reviews | Active since May 2014
Bad experience
<p>I needed a legal to write me a letter just for assurance of something, they said they can't, I must get private attorney, just asking myself, Why i'm paying them for yrs, since 2010 to get such horrible service, i'm looking forward to go to my bank and stop that debit order, pity I will loss this 6yrs, i don't believe this, this was soo unlike them when they advertise themselves, also gonna make sure I spread the word of their poor service</p>
Dear Monica,
Thank you for bringing this complaint to our attention.
We confirm that Ms Zandile Dlamini and Stephanie Nagoor of our offices have both contacted you regarding this complaint and have discussed the matter with you in detail, and we have clarified why a matter like yours is not covered by Scorpion.
We have however suggested other options to solve your matter, and you indicated that you are satisfied with our proposals. We will update you on the progress that we make.
Should you wish to clarify anything, kindly do not hesitate to contact Ms Stephanie Nagoor on *** or our Customer Care Department on ***where our staff will gladly assist you.
Thanks and regards,
Mboneni Rathiyaya, GM – Legal and Customer Care
Dear Monica,
Thank you for bringing this complaint to our attention.
We confirm that Ms Zandile Dlamini and Stephanie Nagoor of our offices have both contacted you regarding this complaint and have discussed the matter with you in detail, and we have clarified why a matter like yours is not covered by Scorpion.
We have however suggested other options to solve your matter, and you indicated that you are satisfied with our proposals. We will update you on the progress that we make.
Should you wish to clarify anything, kindly do not hesitate to contact Ms Stephanie Nagoor on *** or our Customer Care Department on ***where our staff will gladly assist you.
Thanks and regards,
Mboneni Rathiyaya, GM – Legal and Customer Care