Bad customer service.

Wow... I've never heard someone that speaks with so much disrespect just because they got hired at Scorpion Legal Services, doesn't Scorpion teach its employees how to talk to people a simple thing customer service. My dad asked me to call Mr Shika from Pretoria offices to get clarity on the advise he had given to my dad, I called their offices and I was assisted by a lovely professional lady who transferred me to this so called Mr Shika who was rude to the core!, he didn't even give me a chance to explain the reason for my call, he just heard me saying my dad gave me ur number, he started attacking me telling me how much I don't even have a policy with Scorpion, I'm so thankful I don't have that policy with you and I'd never look your way, Mr Shika you must go to school and teach yourself the basics of client services. I understand rules are there for a reason but no rule gives you the right to talk to me the way you did, you had no right at all!!