AH
Ayanda H

1 reviews | Active since Jun 2013

05 Feb 2015, 12:50

Agent opened policy without my consent!

Late last year I was approached by a field agent whose name I have forgotten. He told me that they were just taking details of people in Qwaqwa to check if they qualified for the Legal Protection policy. I told him I wasn't interested & that I was unemployed and therefore couldn't even afford the premiums. He assured me I wouldn't be billed for anything without my permission. I then saw him filling out a form after which I told him to scratch of my details & he got angry so I left. On the 23rd of Jan 2015 I received an sms stating my policy number & that my card was on the way. It also stated that payment would be deducted on the 31st of Jan. This morning 5th of Feb I received another sms saying deduction could not be made due to insufficient funds. Please cancel this policy I did not consent to before I incur further bank charges for nothing. I am not interested & whoever that agent was should be fired for de*****ing people. I clearly told him that I had no interest & that I was an unemployed graduate so I have no money. Your assistance will greatly be appreciated.

0
Replies (1)
Scorpion Legal Protection
Scorpion Legal Protection's reply05 Feb 2015, 13:35
Official
Hello ayandamahlubi,

Good day Ayanda

We have received your compliant and apologies for the inconvenient experience that you have encountered with us. One of our Regional Managers will contact you urgently and look into your matter. Thank you for bringing your complaint to our attention.

Kind regards,