5 questions no answer.

I am a new member of Scorpion legal protection . I called to get some advice regarding preparing for a small claims court case. I asked only one question as to how I could better prepare for the court case. I had to ask that same question 5 times just to finally get the answer which is 'nothing' . The operator was rude, un~helpful and after he gave his answer just put the phone down in my ear. I think I made a mistake going with scorpion. I will have to start looking for a new company. If this is there idea of quality, professionalism and standards then I would be ashamed as a owner of such a company and as a customer I am appalled disheartened and sceptical as to the quality of advice given and level of accountability and service that will be provided if in the future. It truly saddens me to think that you put your trust and money in this company hoping that you will have a professional, experienced and knowledgeable group of individuals that will assist you when there is a problem only to find out that it seems they couldn't care less about you and that you are just another number on there system.

Sad to see just another south african company taking money and advantage of consumers just when they need a little help.