1 reviews | Active since Jul 2015
NO PRINCIPALS. DISGUSTING SERVICE!
Sunday 26th July. Ordered 3 large pizzas at 18:45 for delivery. Pizzas arrived more than an hour later at 20:15. Scooters pizza's policy is 49min delivery or order is free. After an hour of waiting we called the ballito branch again. And stated that we were not going to pay. When they finally arrived, the delivery man handed me his cell phone, with the store manager on the line. I was informed that if we weren't going to pay, we must give the pizzas back. And if we still refuse to pay, they will take the payment off of the delivery mans salary. This is false advertising. It clearly states 49min FREE and in the terms and conditions - that the driver will not be held responsible for payment. It is disgusting that a manager can speak to a customer in the manner that I was spoken to, I was sworn at, and basically told they don't want my business. Even though they were the ones at fault. I'm a regular customer, and I will NEVER support scooters again. I will also inform everyone I know, that scooters condones false advertising, and hires people who have absolutely no common curtesy.
