TL
Tremaine L

1 reviews | Active since Sept 2020

31 Oct 2020, 22:19

Worst delivery service ever

Worst experience ever! I only received half of my order. I paid for 2 burgers that I did not receive. I tried calling the driver once I saw that the burgers were missing but he had blocked my number. The live chat support is absolutely useless because they use bots. There's no customer service number or email. You don't take people's money and then dissappear. I'll never order through Scoot again, also I WANT MY MONEY BACK!!!

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Replies (1)
scoot.co.za
scoot.co.za's reply24 Nov 2020, 10:56
Official
Hi Tremaine!

We have since then processed the refund and resolved your query. If you are happy and satisfied with the resolution, would you kindly consider changing your 1 star rating?

Please let us know if there is anything else we can do for you! With love, the Scoot Team!