AJ
Adrian J
1 reviews | Active since Dec 2019
17 Oct 2020, 11:30
Terrible *****’s
Never ever use scoot, placed a order on there app and there payment via card app told be that payment could not be processed and I could either try a different card or retry again so I clicked retry and then I got charged twice and delivered 2 of the same order when this was a error from there app and not my fault. I got charged twice, and they say I needed to take a photo of the card processing, who would do that as it’s normally an efficient service online and suppose to be safe. Will never use this company again. Be aware and don’t get charged twice
Helpful (0)
Replies (2)0
Replies (2)scoot.co.za's replyOfficial
25 Nov 2020, 15:45Hi Adrian,
Oh snap! I am so sorry for the experience. When you are charged twice for the same order and amount, your bank recognizes this transaction as a double payment. The amount should bounce back after 48 hours. If this hasn't happened, please consult your bank.
Oh snap! I am so sorry for the experience. When you are charged twice for the same order and amount, your bank recognizes this transaction as a double payment. The amount should bounce back after 48 hours. If this hasn't happened, please consult your bank.
scoot.co.za's reply25 Nov 2020, 15:45
Official
Hi Adrian,
Oh snap! I am so sorry for the experience. When you are charged twice for the same order and amount, your bank recognizes this transaction as a double payment. The amount should bounce back after 48 hours. If this hasn't happened, please consult your bank.
Oh snap! I am so sorry for the experience. When you are charged twice for the same order and amount, your bank recognizes this transaction as a double payment. The amount should bounce back after 48 hours. If this hasn't happened, please consult your bank.
scoot.co.za's replyOfficial
25 Nov 2020, 15:46If you need any further assistance, we would love to help out. Please send us a DM on https://scoot.co.za/support. See you there!
scoot.co.za's reply25 Nov 2020, 15:46
Official
If you need any further assistance, we would love to help out. Please send us a DM on https://scoot.co.za/support. See you there!
