1 reviews | Active since Apr 2011
Scoot.co.za/Order Online should close DOWN!!!!!
Ordered 3 times. "Average" time that the store RECEIVED the order was 2hours! Average delivery time was 2hours 20mins. This is for a meal that that the average drive-thru, google searched, time is 284 SECONDS!! The issue is not the store, but it is the 3rd party/ middle man that cannot fulfill their promise of offering a service. Order Online was useless, and ive used them nationally, as I had traveled. Their average delivery time was at least 30 mins more than the competitors, MrD and Ubereats. #ORDERONLINECOLDFOOD!! Now that they have "closed down" and managed to retain this business opportunity, its grown worse. its like like a parasite on an ecosystem than can thrive, without their presence :: look at Mrd and Ubereats for enlightenment. Order-Online/Scoot. please do everyone a favor, shut the doors and spend less on marketing and more on SERVICE DELIVERY and a HUMAN CALL CONTACT CENTRE. How can you place an order for an inexpensive meal, not getting it and being told, you have to wait 3-5 business days? Then why cannot we place an order and have a "payment plan" or better yet, pay cash ? Please adjust your business model and allow for investors funding to solve your cash flow problem, rather than "*****ING" from consumers and trying to make your business model work. Take responsibility deliver a proper solution, rather than an "XKEESE'!! GROW UP! I even managed to escalate, on my own accord, to contact management at Scoot Gauteng(+***2), and low and behold :: DELAYED SERVICE See WhatsApp Chat attached -
