Scoot delivery useless

We placed an order for McDonald’s and cannot exaggerate the disappointment and BAD customer service!! Firstly our order was delivered with half the items missing, when we checked the order and told the driver - he became aggressive and said that it’s not his fault and he can’t do anything about it. He climbed in his car about to leave and as we closed the gate he hooted- climes out and started arguing with my husband- Secondly we lodged a complaint online on the website chat - no one ever responded- we got an email the following day saying The issue with missing items has been resolved!!!! There is no number we can contact- no email address - we even tried phoning macdonalds in Jean Avenue to no success - we never received what we pod for an dNo customer service! Is this the way McDonald’s do business? Is this the service scoot delivery gives? I will never recommend using them!!! So disappointed