Scoot - Awful Service!

What terrible service!!! Placed our McDonald order at 18h15 and after 2 hours , we still not not received our two burger meals. No feedback from Scoot. No update. No contact number. Went to 4 different McDonalds in our area and no-one knew anything about our order. We eventually had to re-order at McDonalds. Still no update Still no feedback Still no refund !!!

Awful awful service!