HUNGRY AND FURIOUS

I HATE SCOOT!!! THIS ROBOT **** THEY HAVE TO CHAT TO YOU THAT TELLS YOU A AGENT WILL ASSIST IS PLAIN AND SIMPLE NOT WORKING AT ALL SINCE NO AGENT WHATSOEVER GETS BACK TO YOU. A PAYMENT METHODE WAS PUT IN PLACE BUT NOT ONCE WAS MENTIONED THAT THEY DO HAVE THE TAP FACILITY. I WANTED TO CHAT TO A AGENT BUT NO ONE REALLY TO ASSIST ME SO SCOOT IS A NO GO FOR ME.