MS
Marlize S

1 reviews | Active since Mar 2018

02 Oct 2020, 12:02

Horrible service

Order was placed at 11:00. Delivery was to be at 11:29. Food only started being prepared at 11:37. It was delivery eventually at 11:57 ice cold. This is unacceptable.

0
Replies (2)
scoot.co.za
scoot.co.za's reply25 Nov 2020, 15:32
Official
Hi Marlize!

Oh snap! We are so sorry for the delay of your order. We are working very hard to improve our customer journey and order progress times so we can get you fed sooner! We are also working on providing push notifications on updates on your order. 
scoot.co.za
scoot.co.za's reply25 Nov 2020, 15:33
Official
Marlize, if you need any further assistance please feel free to DM us on https://scoot.co.za/support. We can't wait to hear from you! 
Have a Scootiful day, The Scoot Team.