Double deduction. No Food. No response. Almost 2 hours later. Safe to say I am HANGRY AF.

Firstly money went off of my account even though my order didn't go through the first time. I then ordered again while waiting to talk to your tech department via the chat, this order goes through at 6:10 already. Then at 18:50, 40 minutes after I have placed my order (delivery was suppose to be by 18:51) I get a sms to say that my order has been cancelled after 40 minutes due to the restaurant being offline. Then to make matters worse, at 18:57 I received an email to tell me my order has been confirmed as well as my app says it's being prepared? I EVENTUALLY after about an hour and a half, someone replies on your chat line and says it shows cancelled on their side. Now I sit almost 2 hours later with a double payment that went off, no food and no time to order anything else due to restaurants closing and curfew.