AM
Andrew M
1 reviews | Active since Mar 2019
22 Nov 2020, 18:23
******, I want my money back
We placed an Mc Donald order and were redirected to Scoot for delivery. Saved my card details and when their application is busy processing my payment, it failed and gave me an error the payment process failed and restarted the process again and this time it went through successfully. Only to find out that it actually processed payments twice with two order number now. I immediately contacted McDonald store and they rectified the orders and one order was cancelled and they said they will contact Scoot but still today I haven't heard anythicng from McD or Scoot and this was on 28 October 2020.
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scoot.co.za's replyOfficial
23 Nov 2020, 14:15Hey Andrew!
Oh snap! That doesn’t sound good! We’d love to make it up to you. Please send us both order numbers so that we can process a refund for it. Kindly indicate if you have received one of them. We look forward to your response.
Oh snap! That doesn’t sound good! We’d love to make it up to you. Please send us both order numbers so that we can process a refund for it. Kindly indicate if you have received one of them. We look forward to your response.
scoot.co.za's reply23 Nov 2020, 14:15
Official
Hey Andrew!
Oh snap! That doesn’t sound good! We’d love to make it up to you. Please send us both order numbers so that we can process a refund for it. Kindly indicate if you have received one of them. We look forward to your response.
Oh snap! That doesn’t sound good! We’d love to make it up to you. Please send us both order numbers so that we can process a refund for it. Kindly indicate if you have received one of them. We look forward to your response.