Bad food delivery by Scoot

Hi. Last night I placed an order on Scoot for a McD big mac and a happy meal, oreder no. 199280. The order took longer than it was expected then it was collected from the restaurant by the driver called Matthew. The driver got lost as he was searching for my address, I waited for him outside for long as he was busy driving around to find me and when he finally found me, the drink was spilt and my food was wet. The driver apologized to me while laughing, the apology was not sincere. I contacted Scoot for assistance but they did nothing about it. #Win