GB
Gerhard B
1 reviews | Active since Jul 2012
27 Aug 2015, 16:21
False advertising
I placed a order online and received an email confirmation with a price but when I atrived at their offices suddenly this hardware was R700 more then the price confirmed via email.
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Scoop Distribution's replyOfficial
28 Aug 2015, 17:11Hello Rustee,
Our sincere apologies for the misunderstanding. Currently the website reflects dealer pricing which is only applicable to companies registered as such, this is also stipulated on our website. We did contact you via email with a revised Proforma Invoice explaining our retail policy but had no response until you arrived at our offices.
We apologise for the inconvenience and trust that this brings clarity to the matter.
Our sincere apologies for the misunderstanding. Currently the website reflects dealer pricing which is only applicable to companies registered as such, this is also stipulated on our website. We did contact you via email with a revised Proforma Invoice explaining our retail policy but had no response until you arrived at our offices.
We apologise for the inconvenience and trust that this brings clarity to the matter.
Scoop Distribution's reply28 Aug 2015, 17:11
Official
Hello Rustee,
Our sincere apologies for the misunderstanding. Currently the website reflects dealer pricing which is only applicable to companies registered as such, this is also stipulated on our website. We did contact you via email with a revised Proforma Invoice explaining our retail policy but had no response until you arrived at our offices.
We apologise for the inconvenience and trust that this brings clarity to the matter.
Our sincere apologies for the misunderstanding. Currently the website reflects dealer pricing which is only applicable to companies registered as such, this is also stipulated on our website. We did contact you via email with a revised Proforma Invoice explaining our retail policy but had no response until you arrived at our offices.
We apologise for the inconvenience and trust that this brings clarity to the matter.