1 reviews | Active since Sept 2024
The Scoin Shop A no Go
I would strongly advise against selling your coins to The Scoin Shop.
After completing all paperwork and handing over my coins, I was only informed after signing that payment could take up to 30 WORKING DAYS – and potentially even longer if the coins are classified as "Category 3." but that the trading desk will contact the seller to discuss options.This crucial detail is not disclosed upfront, and once they have your signed documents, the communication becomes extremely poor.
Here is my timeline:
On working day 28, I sent an email requesting a status update on payment.
On September 16, they rep**** saying that per the contract, payment can take up to 30 working days, and Category 3 coins may take longer – but they would follow up and provide feedback.
On September 26 (working day 35), I sent another email requesting an update. They responded saying they are still waiting for feedback from head office.
On working day 39, I sent yet another email requesting feedback – no reply, no feedback, and no contact from the trading desk as promised.
It is completely unacceptable to be left in the dark after handing over valuable items. The lack of transparency, slow communication, and ongoing delays raise serious concerns. If you're expecting prompt, professional service – especially involving high-value transactions – The Scoin Shop is not the place to go.
Very disappointing and frustrating experience. Proceed with extreme caution.
We have reported your review it contains false information. In the terms and conditions, you signed and accepted it clearly states in the payment clause "Category 3"may take longer. The Manager from Scoin Brooklyn and our Client Service Co-Ordinator have been in contact with you. A proof of payment will be emailed to you by the close of business today.
We have reported your review it contains false information. In the terms and conditions, you signed and accepted it clearly states in the payment clause "Category 3"may take longer. The Manager from Scoin Brooklyn and our Client Service Co-Ordinator have been in contact with you. A proof of payment will be emailed to you by the close of business today.