MJ
Matthew J
1 reviews | Active since Sept 2013
01 Dec 2021, 10:15
Scoin Shop
Pathetic service.
Was told the sale of my coin would be finalised within 7-10 working days. After 10 days with no response I called in an d was told it would be escalated. After another 2 days of not hearing anything, I called in again only to be told it will be escalated. After another day I called in and once again I was told it will be escalated.
At this point I was quite irate and called into the Head Office. The customer service person didnt want to take my call and I was put on hold. I was told I will receive a call back which never happened.
Absolutely pathetic. Sell your coins at Bullion Traders instead.
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Replies (1)The Scoin Shop's replyOfficial
10 Dec 2021, 15:50Dear Matthew, our Customer Care Team will be in contact with you regarding your review.
The Scoin Shop's reply10 Dec 2021, 15:50
Official
Dear Matthew, our Customer Care Team will be in contact with you regarding your review.
