SP
Sunil P

1 reviews | Active since Jun 2014

01 Nov 2015, 08:50

Overpriced Mandela coins R40,000 per ounce

I have paid R15,000 deposit on a 175g Mandela Gold bar. Before 7 days i cancelled the order as i did my calculations and found that the cost was about R 40,000 per ounce. This was overpriced and i was referred to the customer services branch. Emails was exchanged and was told by Sandra that the refund will be done last week. Since then no refund and i was told that Sandra is in hospital and the refund cannot be done. After conteneus calls i was told that no managers are available daily or they are in meetings and cannot call me by the reciptionest. i received an email on thursday from the customer services that they will discuss the refund at a meeting on tuseday. In the meanwhile i pay interest to pay on my credit card and used about R300 airtime. All please be aware of the SCOIN SHOP countrywide. Please call me if you have been ********** so we can contact Carte Blanche and the press together. <br> <br>

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Replies (1)
The Scoin Shop
The Scoin Shop's reply12 Nov 2015, 14:08
Official
Hello sunilpranpath ,

Thanks for the posting about The Scoin Shop.

One of our Customer Care Consultants would like to discuss this further with you - please contact them on ***.

We look forward to speaking with you further.

Kind regards
SAGCE Customer Care