DO NOT PURCHASE FROM SCOIN! Impossible retrieving your coins!

I purchased coins from Scoin La Lucia in 2010 and was advised to keep them in their safekeeping at no charge. Recently, I contacted the Gateway branch and was told that someone would reach out to me. After a week with no contact, I called again and was informed that I would receive an email with documents to complete.

I submitted the required documents on November 4 in response to an email from ***, but received no feedback. I followed up with another email on November 8, again with no response. On November 14, I reached out to Scoin/SafeGold and learned that the person responsible for that email address has been away for the past two months, and it hasn't been monitored. However, the representative I spoke with was able to access the emails and assured me that she would forward my documents to management, promising a response by next Tuesday, November 19.

You said: re-write ChatGPT said: ChatGPT I purchased coins from Scoin La Lucia in 2010 and was advised to keep them in their safekeeping at no charge. Recently, I contacted the Gateway branch and was told that someone would get back to me. After a week with no response, I called again and learned that I would receive an email with documents to complete.

I submitted the documents on November 4 in response to an email from ***, but have not received any feedback. I followed up with another email on November 8, again with no reply. On November 14, I contacted Scoin/SafeGold and was informed that the person responsible for that email address has been unavailable for the past two months, and the inbox hasn't been monitored. The representative I spoke with was able to access my emails and assured me that she would forward my documents to management, promising a response by next Tuesday, November 19. It has been a frustrating few weeks trying to get in touch with Scoin/SafeGold. It feels almost impossible to retrieve my coins from them.