Phenomenal Customer Service

I am relatively new to mountain biking. I bought an entry level bike and have been upgrading as and when needed. I recently researched mtb tyres and there are a few that stood out. One of them was Schwalbe. They have a large variety of tyres for all forms of riding. They also have a variety of different rubber compounds within each tyre type. I decided I wanted the Nobby Nic Evo tyre. After having to select, size, construction and compound, I lost my way and bought the wrong tyre for my needs. So I went back the Jaques of Schwalbe SA and rather clumsily laid my case before him. They have offered to collect the old tyres and replace them with the new ones that I should of bought, to my door, at a discount. Can you believe that? So next time you are looking for excellent mtb tyres and you find Schwalbe on your list, because they will be there, look no further. You will not only find the world class tyre that you are looking for but you will receive knock you socks off service. You will not be sorry.