NF
Nick F

1 reviews | Active since Aug 2021

23 Aug 2021, 08:47

A comedy of errors, unprofessionalism and rudeness.

3 weeks to fix a shower leak. I cannot use my bedroom - its a building site Schmidhauser makes you wait for them to arrive, keeping one out of office, and hows up 90 minutes to 7 appointments in a ROW.

They also treat their staff very poorly, (from what I can see, not what they say) by making them work 14 hour days with unfair expectations to deliver on. The poor team had not eaten breakfast, lunch or even a snack and were still hard at work at 19:30 at my home on a Friday night. They were too scared to even complain, they were the nicest bunch of guys - had I known that this is how they are treated, I would formally lay a complaint because they seem too scared of their employer to do so.

Disgraceful, greedy and unprofessional.

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Replies (1)
Schmidhauser Electrical And Plumbing
Schmidhauser Electrical And Plumbing's reply24 Aug 2021, 15:49
Official
 
Dear Mr.  French 
 
We are sorry to hear that you have not received expert service. We have been in contact with you today and trying our best to rectify this speedily. 
You have been give management personal numbers and would appreciate you please make contact with any further issues that may arise. 
 
Sincerely 
Schmidhauser Management